This Privacy Policy (the “Policy”) describes the personal data that 3D Menu Studio collects, the purposes and legal bases on which we process it, the recipients to whom it may be disclosed, and the rights available to data subjects. It applies to the website 3dmenustudio.com and related services. 3D Menu Studio acts as the data controller that determines the purposes and means of processing.
1. Categories of data we process
We process the following categories of personal data:
- identification and contact data — name, venue name, email address, telephone number, and other contact details provided when you contact us, register, or correspond with us;
- materials submitted for the provision of the service — images, texts, logo, and other brand materials;
- payment information — processed by our payment services provider; we do not store or have access to full card details and receive only the status and amount of a transaction;
- technical data — anonymized information about site visits and technical identifiers necessary for the operation of the site.
2. Purposes of processing
We process personal data for the following purposes:
- to provide the service and perform our contract with you;
- to communicate with you, agree terms, and provide support;
- to receive and record payments;
- to ensure security and prevent fraud and abuse;
- to improve the site and services;
- to comply with applicable legal obligations.
3. Legal bases for processing
Processing is carried out on the following bases: performance of a contract; the data subject’s consent (in particular for marketing communications); our legitimate interests (security, fraud prevention, and improvement of the services); and compliance with legal obligations.
4. Disclosure to third parties
We do not sell personal data or disclose it to third parties in exchange for consideration. Data may be disclosed to the following categories of recipients acting on our behalf under appropriate agreements:
- payment services providers — to process payments;
- cloud infrastructure and hosting providers — to host the site and store data;
- content delivery providers — to deliver images and 3D models;
- analytics providers — to produce anonymized statistics.
Data may also be disclosed to competent authorities where required by applicable law.
5. Retention
We retain personal data for as long as necessary to achieve the purposes of processing and to comply with legal requirements. After that period, the data is deleted or anonymized.
6. Security
We maintain organizational, technical, and administrative measures designed to protect personal data against unauthorized access, loss, alteration, and misuse. Data is transmitted to and from the site over a secure protocol (HTTPS), and payment processing is performed by a PCI-DSS-compliant provider.
7. Cookies and similar technologies
The site uses strictly necessary files and browser local storage, together with anonymized analytics. Where required by applicable law, such processing is carried out with your consent. You may restrict these technologies in your browser settings; certain features of the site may then become unavailable.
8. Rights of the data subject
You have the right to request access to your personal data, its rectification or deletion, to restrict or object to its processing, to receive a copy of your data in a structured, machine-readable format, and to withdraw any consent previously given. You also have the right to lodge a complaint with the competent supervisory authority. To exercise these rights, send a request to 3dmenustudio@gmail.com. We address such requests within a reasonable time, normally within 30 days.
9. International transfers
Personal data may be processed outside your country of residence. In such cases, we take measures to ensure an adequate level of protection.
10. Minors
The service is intended for businesses and sole proprietors and is not directed to minors. We do not knowingly collect the data of minors.
11. Changes to this Policy
We may update this Policy from time to time. The current version is published on this page with the date of the last update. We will notify you of material changes where required by applicable law.
12. Contact
For matters concerning the processing of personal data: 3dmenustudio@gmail.com.
See also our Terms of Service and Refund & Cancellation Policy.